Shipping policy
Please allow 3-5 business days (not including weekends or holidays) for items to ship, excluding preorder items. All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is within 3-5 business days after the order ships. Pleases double-check your information to prevent delays.
If you make your payment with an e-check through PayPal and Cash App, your order will not be shipped until the payment has cleared.
If you have NOT received a tracking number after 3 business days, please check your junk/spam, then email us to inquire about your order. If you have any questions, don't hesitate to get in touch with us@ info@lushellboutique.com. Please include your full name and order number for faster service.
Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handled through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at www.usps.com, or (800)275-8777.
If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.
If you have had issues with the postal service, we strongly encourage you to add insurance to your shipments.
If you make your payment with an e-check through PayPal and Cash App, your order will not be shipped until the payment has cleared.
If you have NOT received a tracking number after 3 business days, please check your junk/spam, then email us to inquire about your order. If you have any questions, don't hesitate to get in touch with us@ info@lushellboutique.com. Please include your full name and order number for faster service.
Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handled through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at www.usps.com, or (800)275-8777.
If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.
If you have had issues with the postal service, we strongly encourage you to add insurance to your shipments.